A new ERP system can do wonders for your business. Streamlining the processes involved in inventory management, manufacturing, accounting, human resources and more — and storing all information on one database for real-time access — can take away several headaches every week.
However, ERP systems are an investment, and if you don’t train your employees on how to use yours correctly, you could be wasting time and money. And those headaches we mentioned? They’ll surely stick around.
ERP training is essential to the smooth functioning of your business, whether it’s window and door manufacturing, door and hardware distribution, commercial building materials, or another industry.
But how can you make sure your ERP system training is successful?
Communicate Your Expectations
People hate change! If you upgrade to a new ERP system, you’re guaranteed to have some unrest in the ranks — at first.
But if you handle your communication correctly, your employees will keep their grumbling to a minimum. They may even find themselves excited when they see the improvements the ERP system will provide.
Make sure everyone who will be using the new ERP system — and we mean everyone — hears about the change. Be sure to help them grasp the importance of the ERP system, as well as the benefits.
Don’t Go in Blind
When you start out, begin with a clear plan on how you will initially train your employees — and how you will continue training. Be sure to address:
- Overview training for managers and executives
- Configuration training for team members
- Functional training for end users
Choosing an ERP System Training Program
With a variety of options, from eLearning courses that provide simulations, to bootcamp-style onsite training sessions, traditional classroom lessons, virtual workshops, and online seminars that cover advanced topics, you would do best to choose a combination of training methods.
Instructor-led courses are incredibly valuable, especially for senior management. Make sure each student understands how to train employees under their management so the procedures can make it to everyone in the company.
Make it Relatable
Your employees should be able to see themselves in what they’re learning. Abstract concepts require too many mental steps — a person will have a difficult time applying what is being taught to a specific role in the company.
Make sure the ERP software training covers real-life situations that will show your employees how it all fits into the business process of your company.
Give your employees clear guidelines and deadlines for what you expect to see from the training. eLearning provides timed and graded tests that can monitor the knowledge your employees are gaining. Make sure to hold your employees accountable for completing these.
You can also track progress by surveying your employees after a training program to determine what they liked and didn’t like. As you move forward, make any adjustments you need based on the feedback you get from the surveys.
Keep it Up!
Because ERP systems need upgrades and new functionalities, training is an ongoing process.
Regularly give refresher courses to your employees, ensuring everyone is always up-to-date and understands how the ERP system works.
You can even require the courses as part of your employees’ annual performance evaluations.
Learn More About ERP Systems
ContractERP takes great pride in helping you integrate your new ERP system into your current workflow. We help you train during a transition to an ERP system and provide continuing support as you continue to use it. Request more information to learn more.