Company Details

Company Name:
A.G. Mauro Company

Industry:
Architectural Doors, Frames and Hardware

Headquarters:
Pittsburgh, PA

System(s) Replaced:
Digital Microsystems

Users:
50

Michael S. Coelho

“ContractERP® provides far greater visibility into our business than we had before. Tracking material used to require pulling files in different areas, now the information is a few clicks away. It is an intimate part of the company and is a far better way of doing business.”

Michael S. CoelhoExecutive Vice PresidentA.G. Mauro Company

Customer Success:

  • Intimate part of organization since implementation in 2006 across all 5 branches.
  • Integration with ProTech significantly stream-lined purchasing process.
  • Reports for complex, multi-client projects, such as PL, bookings, and backlog, now take just minutes, compared to hours or days before contractERP®.
  • Executives and managers make better, data-driven decisions based on real-time business metrics with drill-down into customer and financial detail.

Challenges:

  • A.G. Mauro was wasting time and money trying to manage multiple disparate professional services applications.
  • Overly-complicated, non-standard processes reduced visibility, making resource utilization impossible.
  • Lack of data integration from detailing software required re-keying, which caused mistakes and drained resources.
  • Customer support was slowed by the frequent need for manual research into non-integrated customer and financial applications in order to resolve problem cases.

Solution:

  • Standardized purchasing process across all locations enables A.G. Mauro to act as an integrated enterprise.
  • Role-based dashboards give employees immediate access to crucial business data.
  • Integrated financials and inventory supplies a single system of record and a scalable solution for future growth.